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What Counts?

Welcome to What Counts? by TrailBlazer Consulting. The hosts, Maura Dunn and Lee Karas bring over 30 years of experience consulting with public and private organizations across industries including energy, biotech, manufacturing, and technology. We...more

Latest Episodes

Scaling Information Governance Without Losing Control

March 09, 2026

Scaling Information Governance Without Losing Control

In this episode of What Counts, Lee and Maura move beyond diagnosing the tension between growth and governance and dive into what real solutions...

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00:13:12

Growth vs Governance: The Tradeoff Every Leader Faces

February 23, 2026

Growth vs Governance: The Tradeoff Every Leader Faces

Episode 128 - In this episode of What Counts, Lee and Maura dive into one of the most universal challenges leaders face: balancing the...

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00:14:26

Policy vs Process Misalignment: Why Workflows Break

February 09, 2026

Policy vs Process Misalignment: Why Workflows Break

Episode 127 - This episode of What Counts unpacks a problem every organization faces but few diagnose correctly: workflows fail when they don’t reflect...

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00:18:39

Information Governance Maturity: Why Your Score Is Too High

January 26, 2026

Information Governance Maturity: Why Your Score Is Too High

Episode 126 – Many organizations confidently claim they operate in a mature, well‑managed environment—until someone starts examining how work actually gets done. In this...

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00:16:49

CLM Readiness: What to Fix Before You Buy Contract Software

January 12, 2026

CLM Readiness: What to Fix Before You Buy Contract Software

Episode 125 - Contract Lifecycle Management touches every corner of an organization—finance, legal, procurement, operations, compliance, and the business itself. But despite the promise...

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00:25:32

Information Governance Myths, Part 2: What's Actually True

December 29, 2025

Information Governance Myths, Part 2: What's Actually True

Episode 124 - Fact or Fiction. Governance gets a bad rap—too rigid, too bureaucratic, too “records police.” But in reality, good Information Governance is...

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00:12:34