Knowledge Transfer Process - E028

2022 Episode 28 – Hey, who was that person that worked on the customization of XYZ software? Who was the vendor that made the decision to fill in the requirements gaps during the implementation process? It is a substantial risk to any organization not to plan for the knowledge transfer process when taking on large-scale projects. Documentation is key to the knowledge transfer process, but what else can help an organization ensure important information gets passed on when the time is right. In this episode, you will learn what to do and what not to do for making the knowledge...